Terms of Service

1. Acceptance of Terms

By accessing our website at www.luistaday.lol, contacting us for services, or entering into a service agreement with LUIS TADAY LLC, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

These Terms constitute a legally binding agreement between you and LUIS TADAY LLC, a limited liability company organized under the laws of the United States, with its principal place of business at 1611 Stratford Ave, Bridgeport, CT 06607-1513.

2. Services Description

LUIS TADAY LLC provides professional computer systems design and integration services, including but not limited to:

• Computer systems design and architecture
• System integration services
• Cloud solutions and infrastructure
• IT consulting and strategy
• Cybersecurity and compliance services
• Database design and management
• Related professional, scientific, and technical services

Specific services, deliverables, timelines, and pricing will be outlined in individual service agreements or statements of work.

3. Service Agreements

3.1 Engagement Process

Professional services are provided pursuant to written agreements that specify the scope of work, deliverables, timelines, fees, and other relevant terms. No services will commence until a signed agreement is in place.

3.2 Scope of Work

Services will be performed in accordance with the scope of work defined in the applicable service agreement. Any changes to the scope must be agreed upon in writing and may result in adjustments to fees and timelines.

3.3 Client Responsibilities

Clients are responsible for:

• Providing accurate and complete information necessary for service delivery
• Timely review and approval of deliverables
• Providing access to systems, data, and personnel as required
• Maintaining appropriate backups of critical data
• Complying with all applicable laws and regulations

4. Fees and Payment

4.1 Pricing

Fees for services will be specified in the applicable service agreement. Pricing may be based on fixed fees, hourly rates, or other arrangements as mutually agreed.

4.2 Payment Terms

Unless otherwise specified in a service agreement, payment is due within thirty (30) days of invoice date. Late payments may be subject to interest charges at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.

4.3 Expenses

Client will reimburse reasonable expenses incurred in connection with service delivery, including travel, software licenses, and third-party services, as outlined in the service agreement.

4.4 Taxes

Fees do not include applicable sales, use, or other taxes. Client is responsible for all taxes except those based on our net income.

5. Intellectual Property Rights

5.1 Pre-Existing Materials

Each party retains all rights to its pre-existing intellectual property. Our methodologies, tools, templates, and general knowledge remain our property.

5.2 Work Product

Upon full payment, client receives ownership of custom deliverables specifically created for client under the service agreement, subject to our retention of rights to underlying methodologies and tools.

5.3 License to Use

We grant client a non-exclusive, non-transferable license to use any of our proprietary tools or materials incorporated into deliverables, solely for client's internal business purposes.

5.4 Third-Party Materials

Any third-party software, tools, or materials used in service delivery are subject to their respective license terms.

6. Confidentiality

6.1 Confidential Information

Each party agrees to maintain the confidentiality of the other party's confidential information and use it only for purposes of the service engagement.

6.2 Exceptions

Confidentiality obligations do not apply to information that:

• Is or becomes publicly available through no breach of this agreement
• Was rightfully known prior to disclosure
• Is independently developed without use of confidential information
• Is rightfully received from a third party without confidentiality restrictions
• Must be disclosed pursuant to law or court order

6.3 Data Security

We implement reasonable security measures to protect client data and confidential information in accordance with industry standards and our Privacy Policy.

7. Warranties and Disclaimers

7.1 Service Warranty

We warrant that services will be performed in a professional and workmanlike manner consistent with industry standards. If services fail to meet this warranty, we will re-perform the deficient services at no additional charge.

7.2 Disclaimer

EXCEPT AS EXPRESSLY PROVIDED IN SECTION 7.1, SERVICES AND DELIVERABLES ARE PROVIDED AS IS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

7.3 No Guarantee of Results

While we strive for excellence, we do not guarantee specific business results, performance metrics, or outcomes from implementation of our recommendations or solutions.

8. Limitation of Liability

8.1 Limitation

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATED TO SERVICES SHALL NOT EXCEED THE FEES PAID BY CLIENT FOR THE SPECIFIC SERVICES GIVING RISE TO THE CLAIM DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

8.2 Exclusion of Damages

IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

8.3 Exceptions

The limitations in this section do not apply to damages arising from gross negligence, willful misconduct, or breach of confidentiality obligations.

9. Indemnification

Client agrees to indemnify and hold harmless LUIS TADAY LLC from any claims, damages, or expenses arising from:

• Client's use of deliverables in a manner inconsistent with our recommendations
• Client's breach of these Terms or any service agreement
• Client's violation of applicable laws or third-party rights
• Inaccurate or incomplete information provided by client

10. Term and Termination

10.1 Term

Service agreements remain in effect until completion of services or earlier termination as provided herein.

10.2 Termination for Convenience

Either party may terminate a service agreement upon thirty (30) days written notice. Client remains responsible for fees for services performed and expenses incurred through the termination date.

10.3 Termination for Cause

Either party may terminate immediately upon written notice if the other party materially breaches these Terms or a service agreement and fails to cure within fifteen (15) days of notice.

10.4 Effect of Termination

Upon termination, client shall pay all outstanding fees and expenses. Provisions regarding confidentiality, intellectual property, limitation of liability, and indemnification survive termination.

11. Website Use

11.1 Acceptable Use

You may use our website for lawful purposes only. You agree not to:

• Violate any applicable laws or regulations
• Infringe upon intellectual property rights
• Transmit harmful code or malware
• Attempt unauthorized access to our systems
• Interfere with website operation or other users
• Collect user information without consent

11.2 Website Content

All content on our website, including text, graphics, logos, and software, is our property or that of our licensors and is protected by copyright and other intellectual property laws.

11.3 User Submissions

Any information or materials you submit through our website (excluding confidential client information) may be used by us for any purpose without compensation or attribution.

12. Third-Party Links and Services

Our website may contain links to third-party websites or references to third-party services. We do not endorse or assume responsibility for any third-party content, products, or services. Your use of third-party websites and services is at your own risk and subject to their terms and policies.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website with an updated Last Updated date. Your continued use of our website or services after changes constitutes acceptance of the modified Terms. Material changes to existing service agreements require mutual written consent.

14. Dispute Resolution

14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Connecticut, United States, without regard to conflict of law principles.

14.2 Jurisdiction

Any disputes arising out of or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the state and federal courts located in Connecticut.

14.3 Informal Resolution

Before initiating formal proceedings, parties agree to attempt good faith negotiation to resolve disputes.

15. General Provisions

15.1 Entire Agreement

These Terms, together with any applicable service agreement and our Privacy Policy, constitute the entire agreement between parties regarding the subject matter and supersede all prior agreements and understandings.

15.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15.3 Waiver

Failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

15.4 Assignment

You may not assign or transfer these Terms or any rights hereunder without our prior written consent. We may assign these Terms without restriction.

15.5 Force Majeure

Neither party shall be liable for failure to perform obligations due to circumstances beyond reasonable control, including natural disasters, war, terrorism, labor disputes, or government actions.

15.6 Independent Contractors

The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship.

15.7 Notices

All notices under these Terms must be in writing and sent to the addresses specified in service agreements or to our contact information below.

16. Contact Information

For questions about these Terms of Service, please contact us:

17. Acknowledgment

BY USING OUR WEBSITE OR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM.